We craft stories that shine and turn manuscripts into masterpieces.
Our strategic marketing services ensure your book finds its audience.
From stunning covers to elegant layouts, we make your book unforgettable.
Gold Mine Agency LLC ("us", "we", or "our") operates this website. This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.
We collect several different types of information for various purposes to provide and improve our Service to you. This may include, but is not limited to, your email address, name, and usage data when you submit a manuscript or contact us.
Gold Mine Agency uses the collected data for various purposes: to provide and maintain the Service, to notify you about changes to our Service, to provide customer care and support, and to monitor the usage of the Service.
The security of your data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
Welcome to Gold Mine Agency LLC. By accessing or using our website and services, you agree to be bound by these Terms of Service. Please read them carefully.
You agree to use our services for lawful purposes only. You must not use our service to submit any content that is illegal, defamatory, or infringes on the intellectual property rights of others. We reserve the right to refuse service to anyone for any reason at any time.
The service and its original content, features, and functionality are and will remain the exclusive property of Gold Mine Agency and its licensors. As an author submitting work, you retain the copyright to your manuscript.
In no event shall Gold Mine Agency, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use the Service.
Please read these Terms and Conditions ("Terms", "Terms and Conditions") carefully before using the Gold Mine Agency website (the "Service") operated by Gold Mine Agency LLC ("us", "we", or "our").
By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of the terms, then you may not access the Service. This agreement applies to all visitors, users, and others who access or use the Service.
By submitting your manuscript, you represent and warrant that you are the original author and hold all rights to the work. Submission does not guarantee acceptance, representation, or publication. We are not liable for any alleged or actual infringement of copyrights or other intellectual property rights of manuscripts submitted.
Our Service is provided "as is" and "as available" without any warranties, expressed or implied. Gold Mine Agency does not warrant that the Service will be uninterrupted, secure, or error-free. We do not guarantee any specific results from the use of our publishing or marketing services, including but not limited to book sales or media placements.
These Terms shall be governed and construed in accordance with the laws of the Philippines, without regard to its conflict of law provisions.
Gold Mine Agency LLC
(Digital Marketing Services Company)
At Gold Mine Agency LLC, we strive to deliver high-quality digital marketing services designed to help your business grow. Your satisfaction is our top priority. Please read our refund policy carefully before making a purchase or engaging our services.
All our services — including but not limited to digital advertising, SEO, content creation, and social media management — are provided with the utmost professionalism and care. By engaging our services, clients acknowledge that marketing results can vary and depend on several factors beyond our control (e.g., market conditions, consumer behavior, platform algorithms).
Due to the nature of digital marketing and the immediate allocation of resources upon project commencement, all payments made for completed or ongoing services are non-refundable once work has started. This includes but is not limited to:
• Marketing campaign setup and management fees
• Paid advertising budget allocations
• Design and content creation fees
• Monthly retainers or subscription-based services
Refunds may be considered only under the following conditions:
• The project or campaign has not yet commenced, and no resources or time have been allocated.
• A duplicate payment was made due to a system or billing error.
• Gold Mine Agency LLC fails to deliver the agreed service as outlined in a signed contract or service agreement.
Approved refunds will be processed within 7–14 business days after confirmation.
Clients may cancel services by providing written notice via email to [insert official email]. If cancellation occurs before project commencement, a full refund (less any processing fees) will be issued. If cancellation occurs after work has started, no refund will be provided, but services may be paused or rescheduled upon mutual agreement.
For ongoing monthly retainers or subscription plans:
• Clients may cancel their subscription at least 15 days before the next billing cycle to avoid renewal charges.
• Partial refunds for unused time during a billing period will not be issued once the month has started.
If you have questions about this Refund Policy, please contact us at:
📧 admin@goldmine-agency.com
📞 (646) 825-3166
🏢 Gold Mine Agency LLC
Digital Marketing Services Provider
Gold Mine Agency LLC
(Digital Marketing Services Company)
At Gold Mine Agency LLC, most of our services are delivered digitally, and we aim to ensure timely and secure delivery of all service-related materials, reports, and digital assets. This Shipping Policy outlines how we handle delivery and access to our services and any physical items (if applicable).
• All digital marketing services, reports, and deliverables are provided electronically through email, project management platforms, or secure online storage links (e.g., Google Drive, Dropbox, or client dashboards).
• No physical shipping is required for most of our services.
• Service delivery timelines vary based on the type of service and the project scope.
• Estimated delivery schedules are outlined in the Service Agreement or Proposal.
• Clients will receive confirmation via email once project milestones or deliverables are completed and ready for review.
If Gold Mine Agency LLC provides physical materials (e.g., promotional kits, printed marketing materials, or merchandise):
• Shipments are handled via trusted courier partners (e.g., FedEx, UPS, DHL, or local courier services).
• Shipping and handling charges (if any) will be clearly indicated on the invoice or quotation.
• Delivery time for physical items typically ranges from 5 to 15 business days, depending on the destination.
• For physical items, clients will receive a tracking number via email once the package has been dispatched.
• For digital services, delivery confirmation will be provided via email or through the client's account portal.
While we strive to meet all delivery timelines, unforeseen circumstances (e.g., system downtime, force majeure, or courier delays) may occasionally occur. In such cases:
• Gold Mine Agency LLC will promptly notify the client of any delay.
• We will make every reasonable effort to ensure timely resolution and delivery.
If you have not received your service materials or reports within the expected timeframe:
• Please contact our support team within 7 days of the expected delivery date.
• For physical shipments, claims for missing or damaged items must be submitted within 5 days of receipt, along with proof of issue.
For all shipping or delivery-related inquiries, please contact:
📧 admin@goldmine-agency.com
📞 (646) 825-3166
🏢 Gold Mine Agency LLC
Digital Marketing Services Provider
